Privacy Statement

With the collection of sensitive information comes the responsibility of informing website visitors of their privacy rights on our site. The Valleybaptisthealthplans.com Privacy Statement is as follows:

Valleybaptisthealthplans.com has created the following privacy statement in order to demonstrate our commitment to privacy and confidentiality. This Privacy Statement discusses the information gathering and dissemination practices for this website: Valleybaptisthealthplans.com

Information Automatically Logged

When you visit our website, we collect and use general information such as your IP address to help diagnose problems with our server and to administer our website. IP addresses, type of browser and type of operating system are logged to track a user's session to better improve the content of our website and to determine whether we are reaching our target market; however, we do not link IP addresses to any information which is personally identifiable. Valleybaptisthealthplans.com also uses cookies to measure and internally report aggregate information. Cookies are small text files placed on your computer's hard drive. These small files contain a unique identification number and track your computer's browser. Cookies are not computer programs and do not identify you personally. These cookies may be used to help us recognize repeat visitors, make it possible for the user to access the site without re-registering, allow the user to personalize the site for future use and navigate certain areas of our website and help us track visitor practices to determine which website features and services are most important. We do not use this information for soliciting Valleybaptisthealthplans.com visitors. This information is used for our own purposes and we will not share this information with third parties.

Personally Identifiable Information

Our site's various customer service screens give you the opportunity to provide certain personally identifiable information such as contact information (like their name and email address), unique identifiers (like their Social Security number), and demographic information (like their zip code and age). We use the customer contact information to send the user information about our company and products and respond to questions, Users may opt-out of receiving future mailings - see the Choice/Opt-Out section below. Unique identifiers are collected to verify the user's identity, for use in account numbers in our record system, and for other related purposes. This information is collected on an aggregate basis for our own internal reporting. We will not sell or transmit any personal identifiable information you provide us, unless you authorize such disclosure or where such disclosure may be legally required.

Security

Information that you provide us is kept strictly confidential and secure. The site, through VeriSign', has security measures in place to protect the loss, misuse, and alteration of the information under our control. Only specific Valley Baptist Health Plans employees are authorized to access the information you provide us. These specific individuals are also the only Valley Baptist Health Plans employees who have access to the databases in which your personal information is stored. All sensitive information you provide to Valleybaptisthealthplans.com is encrypted en route.

Your password, login, etc. is your responsibility. We strongly recommend that you do not make your password available to anyone and you quit your browser at the end of each online session. This is especially true if you are using a public and/or shared computer.

Choice/Opt-Out

Valleybaptisthealthplans.com gives each user the following options for removing their information from our database to prevent receiving future communications or to no longer receive our service.

1) You can send email to: cservice@Valleybaptisthealthplans.com

2) You can send mail to the following address:

Valley Baptist Health Plans
2005 Ed Carey Drive
Harlingen, TX 78550

3) You can call the following toll free number: 1-800-829-6440

Links to Other Web Sites

Valleybaptisthealthplans.com may contain links to other websites. We are not responsible for the privacy policies or activities of such websites.

Contacting the Website

If you have any questions about this privacy statement, or your dealings with Valleybaptisthealthplans.com, you may contact:

Valleybaptisthealthplans.com
cservice@Valleybaptisthealthplans.com

Valley Baptist Health Plans reserves the right to modify this Privacy Statement at any time without notice. Please return to this Privacy Statement from time to time to reveal any updates or changes.